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L1 IT support specialist

Job Seekers Japan IT Technology & Telecoms

Job Description

IT helpdesk specialist to join a workforce of one of the biggest global companies in Tokyo

Roles/Responsibilities

  • Provide first and second level support in case of problems with computers and mobile devices.
  • Escalation of technical problems to the L3 support team.
  • Configure, install and maintain IT hardware in LAN environments.
  • Utilizing a ticketing system to monitor and maintain a high level of service and support.
  • Updating and reviewing technical procedures

Required skills

  • 3+ years of experience in IT helpdesk engineering
  • Familiar in Microsoft office software products
  • Bilingual in both Japanese and English

Preferred skills

  • Has the rights to work in Japan

Personal Attributes

  • Good with teamworking environment
  • Being able to work independently

About our client
Multi-million global company that has offices across the globe and continues growing in IT industry

Morgan McKinley Asia Pac is acting as an Employment Business in relation to this vacancy.

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Consultant Details

Consultant Details

Taichi Sakai
Taichi Sakai
  • Associate Consultant | IT Recruitment - Contract
  • +813 4563 8558
  • tsakai@morganmckinley.com