Process Analysis and Controls Manager

Job Description

Being part of the Banking Product Governance team, you will have an opportunity to work across all Banking Products in a Line 1 Risk opportunity.

Process Analysis and Controls Manager

Exciting opportunity to join a prestigious bank with a diverse team where every experience and ideas are valuable. Our client has a strong focus on meeting community expectations and making risk-conscious and data-based decisions.

About the role

Being part of the Banking Product Governance team, you will have an opportunity to work across all Banking Products in a Line 1 Risk opportunity.

As a Process Analysis and Controls Manager, you will be responsible:

• Identification and mapping of key business processes to agreed standards, leveraging previous skills and expertise in this area.
• Leading a team in process mapping and controls
• utilising these process maps to document key risks, current controls and diagnose potential control gaps
• leading discussions and workshops with key stakeholders
• working with stakeholders on best-fit solutions for any identified control gaps
• prepare and provide updates, insights and reports to stakeholders
• creation, maintenance, continuous improvement, and governance over the approach to ensure consistency and the implementation of best practice
• other general risk advice and support to stakeholders and the broader team, as needed.

The successful candidate

• Strong experience in business process mapping or business process improvement.
• Prior experience leading a team or projects ideal but not essential
• A practical understanding of the implementation of risk and control frameworks to manage non-financial risks in highly regulated contexts.
• A proactive and pragmatic approach with a strong bias to action, and an ability to engage and manage multiple stakeholders and promote a strong risk culture while balancing competing priorities.
• An ability to effectively challenge the business, role modelling a mindset of "chronic unease" and customer outcomes focus.
• Excellent communication skills.
• Ability to prioritise tasks and meet deadlines.