Market Research Analyst

Job Description

Support the development and coordination of customer experience, collecting and analysing data with a focus on sentiment analysis and text analytics

Support the development and coordination of the customer experience programme, collecting and analysing data with a focus on sentiment analysis and text analytics

Key responsibilities

• Key to the role will be assessing the different text analytics software options and feeding into best practice recommendations
• In addition, the role includes reviewing the organisation's current social listening platform alongside what else is available in the market

Skills and experience

• Tertiary qualification in a related field such as data science, mathematics, statistics, computer sciences or relevant field with a significant data administration and/or statistics element, or equivalent experience
• Naturally curious with an analytical mind - ability to observe patterns and come to conclusions
• Strong verbal, presentation and written communication skills
• Experience with text analytics, sentiment analysis and social listening platforms
• Experience in MS PowerPoint/Excel/Word
• Experience with Q/Displayr beneficial

If you are interested in this role and meet the requirements, apply for the role by 14th February. Please call Urvi Thacker on 02 8986 3125 if you have any queries about the role.