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Business Process Specialist

Job Seekers Australia Transformation Financial Services

Job Summary

  • Sydney CBD
  • Permanent
  • BBBH791507
  • Aug 27, 2021
  • $100k - $120k
Job Description

The company is a leading organization in the Insurance industry seeking a suitable individual to join their team during an exciting period of customer, operational and process transformation.

This is an exciting opportunity to join an International Company as a Business Process Specialist. This is an important role partnering with their business units' stakeholders to identify and implement business optimisation initiatives to improve customer outcomes.

  • Undertake a structured approach to process optimisation to enable better customer and business outcomes, improving efficiency and creating an improved customer experience.
  • Find, analyse, measure and document present and future state processes to understand the source of issues.
  • Willingly working with staff, leaders, customers, and other stakeholders to understand, measure, administer and changes to processes, roles, and operations.
  • Start, facilitate and recommend improvements creatively solving issues and considering innovative ideas.
  • Ensuring data-driven suggestions analysing customer and operational data and measuring the influence of the recommended changes.

The Company

The company is a leading organization in the Insurance industry seeking a suitable individual to join their team during an exciting period of customer, operational and process transformation.

About you

  • Having a great understanding of complex problems and have the ability to work around them
  • Build and maintain relationships with key stakeholders.
  • Vast experience in a Business Optimisation role, managing and directing Business Improvement Initiatives.
  • Passionate about business process re-engineering, process analysis, customer continuous development and efficiency.
  • Ability to get up to speed quickly.
  • Ability to bring personal insights and a different view to redesign processes for improved customer and operational results.

If you are interested in this role click on the Apply link or contact Tomás directly at tjulian@morganmckinley.com

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Consultant Details

Consultant Details

Tomás Julian
Tomás Julian
  • Associate Consultant | Transformation Recruitment
  • 02 8986 3129
  • tjulian@morganmckinley.com