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Consulting Program Manager - Oracle Cloud Customer Experience

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Job Description

One of the global leader company is looking to hire a Program Manager (PM) consultant to join their Oracle Cloud CX practice


  • Arranging activities and programs in line with the organization's mission and objectives
  • Capturing and understanding customer's critical business process and prepare functional design documents
  • Collaborate with the team to improve the customer support through the use of software applications
  • Ensuring objectives are met in terms of team performance, customer happiness, safety, and quality
  • Coordinate with the offshore team for deliverables
  • Lead and guide junior consultants during the implementation process

Required skills

  • 14+ years of Oracle CX Cloud functional experience, working in a consulting firm
  • Proven experience in program management and managing a team
  • Knowledge and expertise in Oracle Cloud CX, BML Scripting, Commerce, B2B Site Administration and basic understanding of Cloud ERP Data model
  • Strong communication and presentations skills
  • Practical experience in Oracle Sales Cloud & CPQ
  • Bachelor's or Master's degree in Business Administration or Engineering
  • Native Japanese and communicational/business English

About our client
One of the global leading company specialized in digital services and consulting

Morgan McKinley Asia Pac is acting as an Employment Agency in relation to this vacancy.


Consultant Details

Consultant Details

Mukhriddin Abdurakhmanov
Mukhriddin Abdurakhmanov
  • Associate Consultant | Projects & Change Recruitment