Firstly take heed – You don’t need to be a Technical Guru to have a successful career in ERP Functional Consulting.
At least once a week I hear the line “but I’m not an IT guy”. The technology market and the roles available have evolved and not all “IT guys” are programmers. In fact most Functional Consultants have little to no programming experience buy rather are experts in systems and how the processes work. They come from a variety of backgrounds such as finance & accounting, supply chain and of course IT.
So what does a Functional Consultant actually do?
In essence a Functional Consultant is a Business Analyst with an excellent understanding of systems…not building them but a functional knowledge which enables the whole team to implement, customise, migrate or improve a system. They will have an in depth knowledge of business processes and the dependencies between various modules so as to ensure the changes meet the business needs.
The steps taken follow the BA cycle of requirements gathering, analysis, design, configuration, UAT and support. ERP Functional Consultants must have a key focus on change management, a strong ability to influence and very good interpersonal skills. Communication and presentation skills must be above average. Often a functional consultant will need to negotiate with end users, key stakeholders and technical team members to get buy in for the solution.
Finally, the best ERP functional consultants have a very logical mind set, before a requirement can be implemented it must be analysed in full so as to ensure it can be fully understood. Over the past 12 months we have seen a steady increase in demand for ERP professionals. If you are interested in a career in ERP contact Sarah Walsh, Specialist ERP Recruitment Consultant, to discuss how best to target your next opportunity.