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2018 Multilingual Salary Guide

Multilingual Salary Guide

11-01-2018
Submitted by Anonymous (not verified) on Thu, 01/11/2018 - 04:54
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Multilingual salaries for customer service, business development and sales roles, based on years' experience in Dublin, Cork, Limerick, Waterford and Galway.

Multilingual Salaries

*Base salaries only (does not include commission and other benefits)

Role Years' Experience Dublin
Cork
Limerick
Waterford
Galway
Customer Service Manager 0 - 3 35k - 45k 33k - 40k 32k - 40k 32k - 40k 32k - 40k
3 - 5 45k - 53k 40k - 50k 40k - 50k 40k - 50k 40k - 50k
5+ 53k - 65k 50k - 60k 50k - 60k 50k - 60k 50k - 60k
Customer Service Team Leader 0 - 3 26k - 32k 26k - 28k 25k - 27k 25k - 27k 25k - 27k
3 - 5 32k - 36k 28k - 32k 27k - 32k 27k - 32k 27k - 32k
5+ 36k - 40k 32k - 36k 32k - 36k 32k - 36k 32k - 36k
Customer Service Rep 0 - 3 22k - 26k 22k - 26k 22k - 25k 22k - 25k 22k - 25k
3 - 5 26k - 32k 26k - 32k 25k - 29k 25k - 29k 25k - 29k
5+ 32k - 40k 32k-40k 29k - 34k 29k - 34k 29k - 34k
Technical Support Level 1 - 3 0 - 3 22k - 26k 22k - 26k 22k - 25k 22k - 25k 22k - 25k
3 - 5 26k - 32k 26k - 32k 25k - 29k 25k - 29k 25k - 29k
5+ 32k - 40k 32k-40k 29k - 34k 29k - 34k 29k - 34k
Business Development Rep 0 - 3 28k - 30k 25k - 30k 28k - 30k 28k - 30k 28k - 30k
3 - 5 30k - 45k 30k - 38k 30k - 38k 30k - 38k 30k - 38k
5+ 45k - 55k 38 - 53k 38 - 53k 38 - 53k 38 - 53k
Tele - sales rep 0 - 3 22k - 26k 22k - 26k 22k - 25k 22k - 25k 22k - 25k
3 - 5 26k - 32k 26k - 32k 25k - 29k 25k - 29k 25k - 29k
5+ 32k - 40k 32k-40k 29k - 34k 29k - 34k 29k - 34k
Sales Manager 0 - 3 45k - 50k 42k - 47k 40k - 45k 40k - 45k 40k - 45k
3 - 5 50k - 55k 47k - 52k 45k - 50k 45k - 50k 45k - 50k
5+ 55k - 70k 52k - 65k 50k - 60k 50k - 60k 50k - 60k
Inside sales team lead 0 - 3 45k - 50k 42k - 47k 40k - 45k 40k - 45k 40k - 45k
3 - 5 50k - 55k 47k - 52k 45k - 50k 45k - 50k 45k - 50k
5+ 55k - 70k 52k - 65k 50k - 60k 50k - 60k 50k - 60k
Inside Sales Rep 0 - 3 22k - 26k 22k - 26k 22k - 25k 22k - 25k 22k - 25k
3 - 5 26k - 32k 26k - 32k 25k - 29k 25k - 29k 25k - 29k
5+ 32k - 40k 32k-40k 29k - 34k 29k - 34k 29k - 34k
Accounts Payable/Receivable 0 - 3 26k - 28k 25k - 28k 22k - 26k 22k - 26k 22k - 26k
3 - 5 28k - 34k 28k - 33k 26k - 32k 26k - 32k 26k - 32k
5+ 34k - 38k 33k - 37k 32k - 36k 32k - 36k 32k - 36k
Credit Collections 0 - 3 25k - 28k 25k - 28k 23k - 26k 23k - 26k 23k - 26k
3 - 5 28k - 32k 28k - 32k 26k - 30k 26k - 30k 26k - 30k
5+ 32k - 38k 32k - 38k 30k - 36k 30k - 36k 30k - 36k
Order Management Agent 0 - 3 26k - 32k 24k - 28k 24k - 28k 24k - 28k 24k - 28k
3 - 5 32k - 38k 28k - 34k 28k - 34k 28k - 34k 28k - 34k
5+ 38k - 45k 34k - 44k 34k - 44k 34k - 44k 34k - 44k
Call Centre Manager 0 - 3 35k - 45k 35k - 45k 35k - 45k 35k - 45k 35k - 45k
3 - 5 45k - 55k 45k - 50k 45k - 50k 45k - 50k 45k - 50k
5+ 55k - 70k 50k - 60k 50k - 60k 50k - 60k 50k - 60k
Telesales Manager 0 - 3 35k - 45k 35k - 45k 30k - 35k 30k - 35k 30k - 35k
3 - 5 45k - 55k 45k - 50k 35k - 40k 35k - 40k 35k - 40k
5+ 55k - 60k 50k - 60k 40k - 45k 40k - 45k 40k - 45k
Inbound Telesales 0 - 3 22k - 26k 22k - 26k 22k - 25k 22k - 25k 22k - 25k
3 - 5 26k - 32k 26k - 32k 25k - 29k 25k - 29k 25k - 29k
5+ 32k - 40k 32k-40k 29k - 34k 29k - 34k 29k - 34k
Outbound Telesales 0 - 3 24k - 30k 22k - 28k 22k - 28k 22k - 28k 22k - 28k
3 - 5 30k - 35k 28k - 32k 28k - 32k 28k - 32k 28k - 32k
5+ 35k - 40k 32k - 40k 32k - 38k 32k - 38k 32k - 38k
 

Commentary on Multilingual Roles and Remuneration in Ireland for 2018

The Multilingual Salary Guide covers salary ranges for customer service, technical support and sales professionals who speak two or more languages and have worked in Ireland in 2017.
 
Morgan McKinley’s multilingual recruitment team recruits for multinational companies that require volume multilingual professionals. 2017 saw continued German, Dutch and Nordic languages as the most sought after in multilingual professionals which will continue on into 2018. Ireland is continuing to be an attractive location for companies looking to set up their European or global operations, in particular multinationals who have set up their EMEA HQ in Ireland as well as startup tech businesses. The most notable growth sectors have been online retail, social media, ICT and outsourcing.

As many multinationals are setting up in Ireland we have seen a continued high demand for Nordic, Dutch and German speakers, at entry and mid-level. These languages are in a short supply. Professionals job seekers with Mediterranean and Eastern European languages are still in demand, however, there has been somewhat of an oversupply in this area. Over 60% of professionals who are placed into entry level roles are sourced from overseas are looking to start their career or for a career change in Ireland.

Most in-demand roles have been sales, customer service and technical support. Salaries have remained overall steady with a slight increase seen in software sales and more senior or specialist roles for the in-demand languages. Companies need to consider offering attractive benefits to secure talent, or sign-on bonuses. There is an increasing number of companies who are introducing attractive relocation packages to incentivise professionals from abroad.

We will continue to see a demand for foreign language skills in Ireland throughout 2018 for permanent and contract roles as companies continue to invest in new business.  

2020 Salary Guides

View the latest salary guide for recruitment insights, expected salaries and contract rates for professional roles in your region.

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