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Top-Tier Bank - App Production Support | Multiple Openings

Job Seekers Hong Kong SAR China IT IT

Job Summary

  • Hong Kong
  • Permanent
  • BBBH807290
  • Apr 13, 2022
  • Competitive
Job Description

A top-tier multinational bank is looking for multiple senior application support engineers to join their teams for trading system supports and projects


  • Be a team member of Application Production support team located across Hong Kong, Singapore and India to ensure 24*7 worldwide production support
  • Provide worldwide application production support and regional support for Trade Finance systems within Asia Pacific
  • Response to user requests, incidents and problems in a timely manner
  • Resolve or coordinate the resolution of issues with other internal teams and / or the vendor.
  • Communicate and provide status updates on issues to business users, management team and other stakeholders
  • Set up preventive system monitoring and alerting
  • Support change management process and application releases
  • Support Disaster Recovery Test and Business Continuity activities
  • Document operation procedures, contribute to knowledgebase and cross train other team members and built up functional and technical expertise four our global /regional applications.
  • Coordinate and follow up with Project team to ensure permanent fix is prioritized and planned.
  • Support end-of-day and end-of-month overnight batches if any
  • Perform and coordinate regular patching maintenance activities and sanity test.


  • Minimum of Bachelor's Degree in Computer Science or a related IT major, with at least 5 years of relevant experience.
  • Proven working experience to build application environment systems
  • Good to have understanding of infrastructure concepts - System/Network/Application Architecture Diagrams, Virtualization, Physical / Virtual Servers, Networks, Storage, Security
  • Good to have experience working with various technologies eg. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, Java, OpenAPI, Autosys, Linux, CFT, SFTP, Geneos, MQ series
  • Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
  • Experience with release and patch deployment
  • Possess good analytical skill and self-motivated
  • Database performance & SQL tuning experience is a plus
  • Good technical troubleshooting and debugging skills and familiar with Unix commands


Consultant Details

Consultant Details

Elaine Lai
Elaine Lai
  • Consultant | Technology | Contract Recruitment
  • 3907 3933