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2019 Financial Services Operations Salary Guide

Financial Services Operations Salary Guide

Submitted by global_admin on Sat, 01/04/2020 - 10:46
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View the 2019 expected salaries for permanent and contract professionals in Financial Services Operations

Commentary on Financial Services Operations Roles and Remuneration in Hong Kong for 2018


All Figures shown are in HK$ 

Banking & Financial Services

FS Operations Salaries
Role Low High Average
Administrator - Middle & Back Office 20,000 35,000 25,000
Head Of - Middle & Back Office 100,000 180,000 140,000
Manager - Middle & Back Office 75,000 120,000 85,000
Officer - Middle & Back Office 25,000 50,000 34,000
Operations - Fund Accounting / Admin 30,000 80,000 45,000
Operations Asset Servicing 25,000 80,000 45,000
Operations Business Manager 40,000 120,000 80,000
Operations Cash Management 20,000 65,000 35,000
Operations Client Services 25,000 70,000 40,000
Operations Controls and Risk 25,000 70,000 40,000
Operations Corporate Trust 20,000 65,000 35,000
Operations Custody 20,000 65,000 35,000
Operations Data Management 20,000 65,000 35,000
Operations Equities 20,000 65,000 35,000
Operations Fixed Income 20,000 65,000 35,000
Operations FX / MM 20,000 65,000 35,000
Operations Loans 18,000 55,000 30,000
Operations OTC Derivatives 20,000 65,000 35,000
Operations Performance Analysis 20,000 65,000 35,000
Operations Portfolio Admin 25,000 65,000 35,000
Operations Reconciliations 20,000 65,000 35,000
Operations Securities 20,000 65,000 35,000
Operations Shareholder Services / Transfer Agency 20,000 65,000 35,000
Operations Trade Finance 18,000 55,000 30,000
Shareholder Services / Transfer Agent Administrator 18,000 55,000 30,000
Shareholder Services / Transfer Agent Supervisor 30,000 60,000 40,000
Shareholder Services / Transfer Agent Manager 50,000 100,000 75,000
Trustee Administrator 18,000 55,000 30,000
Fund Accounting VP 70,000 130,000 100,000
Fund Accounting Manager 50,000 100,000 75,000
Fund Accounting Supervisor 50,000 100,000 75,000
Fund Administrator 30,000 60,000 40,000
Fund Accounting Senior Admin 35,000 80,000 45,000
Shareholder Services / Transfer Agency Senior Administrator 35,000 80,000 45,000
Client Onboarding 35,000 80,000 45,000
Collateral Management 35,000 80,000 45,000
Sales Support 25,000 75,000 50,000
Settlements 18,000 55,000 30,000
Trade Support 25,000 80,000 50,000

Commentary on Financial Services Operations Roles and Remuneration in Hong Kong for 2018

Hong Kong Operations Recruitment 2019 Salary Guide

The operations recruitment market remained steady and well-balanced in Hong Kong in 2018. While there was some candidate flow, demand and supply remained relatively flat with no significant spikes in recruitment or operational headcount.
While there may be increased headcounts for companies new to the Hong Kong market in 2019, we don’t expect any vast changes in the coming 12 months. In recent years, banks have outsourced several functions to offshore locations including South East Asia and Eastern Europe, however, the majority of banks have completed this process and we do not expect to see many firms undertake an outsourcing of their operations in 2019.

In-demand Roles, Skills and qualifications for Operations Professionals

Roles frequently filled and requested in the market were middle-office trade support functions and KYC functions. Middle-office functions continue to be in demand to support traders and sales personnel and, as these front-office functions cannot be easily offshored to lower cost locales, we expect to see continued and steady demand for middle-office support, particularly in comparison to back-office operations.
The North Asia economy remains strong and with increased client onboarding, business transactions and account opening, KYC teams continue to expand their headcounts. Hiring managers are increasingly seeking out individuals in KYC and middle-office functions with in-depth product knowledge, and while Fixed Income Currency Commodities (FICC) were more in demand this year and set to remain steady in 2019, equities took a back seat due to some apprehension in the market driven by uncertainty regarding US-China trade relations.
Back and mid-office professionals interact daily with front-office colleagues and strong interpersonal and communications skills remain high on the list of desirables for candidates. As more companies improve and streamline their processes, we see increased demand for operational talent with project management skill sets and those with the ability to oversee change of systems and process improvements projects within the business. The ability to think commercially and quickly get to grips with various aspects of the business also sets candidates in good stead, alongside strong stakeholder management skills and the ability to articulate depth and detail in a concise manner in fast-paced working environments.

Workplace Trends Impacting Operations Professionals in Hong Kong

While European AND AMERICAN banks are most advanced with their offshoring, the majority of global banks are considering moving roles offshore and it is likely local firms may follow suit. While operations staff may feel in a precarious position, offshoring can offer employees the chance to get into better roles. For example, back-office staff that possess transferable skill sets may be offered roles in due diligence and KYC teams, as well as internal audit and risk. Despite the offshoring trend, Hong Kong remains a world-leading financial hub and as this market grows, we expect to see KYC, account opening positions and middle-office functions remain open to candidates.
In terms of work-life balance for middle office functions and KYC positions, organisations have difficulty facilitating more flexible or work-from-home arrangements due to the nature of the work. In the future, technological advances could result in some time timesaving on tasks and processes and improved work-life balance for those working in operations.
Salary wise, we do not expect to see huge increments in salary in 2019, and compensation will remain steady overall.

What Does the Future Hold for Operations Professionals? Predictions for 2019 and Beyond

The attraction of candidates into operations functions will remain challenging, while middle-office roles continue to be a more appealing avenue for candidates. Advice for organisations and hiring managers is to promote internal operations talent from within into middle-office functions so these employees see growth. At the same time, hiring managers are advised to be more flexible in their requirements on product knowledge, as this can be cross-trained.

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